Operator ID#
1 = Anna
2 = Lilit
3 = Liana
4 = Hasmik
5 = Lusine
6 = Mariam
7 = Eranuhi

M3.Marz
1 = Aragatsotn
2 = Ararat
3 = Armavir
4 = Gegharkunik
5 = Kotayq
6 = Lori
7 = Shirak
8 = Syuniq
9 = Vayots Dzor
10 = Tavush
11 = Yerevan

M5.Urban/Rural Residence
1 = Urban
2 = Rural

3.1. Gender
1 = male
2 = female

M.7.Interview Completed on the…
1 = First Visit
2 = Second Visit
3 = Third Visit

M9.Language of interview
1 = Armenian
2 = Russian

M10.Interview was not conducted, because of
1 = Address was not found
2 = Dwelling uninhabited
3 = Household inaccessible
4 = Household refused to be interviewed
5 = Respondent unavailable
6 = respondent refused to be interviewed
7 = Respondent was unable to answer
8 = Impossiblity of interview in armenian
9 = Respondent is unable to respond(sicknes, old age ets.)
10 = No adult in the HH

Q1.How interested you are in matters of politics and government
1 = Very interested
2 = Somewhat interested
3 = Not too interested
4 = Not at all interested
8 = (Don't know)
9 = (Refused)

Q2.In general, how would you describe the current economic situation in Armenia?
1 = Very good
2 = Somewhat good
3 = Not good, not bad
4 = Somewhat bad
5 = Very bad
8 = (Don't know)
9 = (Refused)

Q3.How satisfied or dissatisfied you are with the overall situation in Armenia?
1 = Very satisfied
2 = Somewhat satisfied
3 = Somewhat dissatisfied
4 = Very dissatisfied
8 = (Don't know)
9 = (Refused)

Q4.1.What are in your view the first most serious problems that are facing Armenia as a country today?
1 = Unemployment
2 = Poverty
3 = Political Instability
4 = Poor healthcare system / health services
5 = Poor infrastructure
6 = Problems with education system
7 = Problems with pension system
8 = Inflation/ High prices
9 = Emigration
10 = General economic problems
11 = Conflict / dispute over Nagorno Karabakh
12 = Corruption
13 = Clashes between government and opposition
14 = Crime
15 = Relationship with neighboring countries
16 = Other, specify
98 = (Don't know)
99 = (Refused)

Q4.3.What are in your view the third most serious problems that are facing Armenia as a country today?
1 = Unemployment
2 = Poverty
3 = Political Instability
4 = Poor healthcare system / health services
5 = Poor infrastructure
6 = Problems with education system
7 = Problems with pension system
8 = Inflation/ High prices
9 = Emigration
10 = General economic problems
11 = Conflict / dispute over Nagorno Karabakh
12 = Corruption
13 = Clashes between government and opposition
14 = Crime
15 = Relationship with neighboring countries
16 = Other, specify
98 = DK
99 = (Refused)

Q5.In your opinion, how serious of a problem is corruption in Armenia?
1 = Very serious
2 = Somewhat serious
3 = Not too serious
4 = Not at all serious
5 = (Corruption does not exist)
8 = (Don't know)
9 = (Refused)

Q6.Do you agree with the statement that citizens of Armenia consider corruption as a fact of life??
1 = Yes, to a great extent
2 = Yes, to some extent
3 = No, to a very limited extent
4 = No, not at all
8 = (Don't know)
9 = (Refused)

Q7.How would you compare the level of corruption in Armenia today with the level of corruption a year ago?
1 = Much higher than last year
2 = Somewhat higher than last year
3 = About the same as last year
4 = Somewhat lower than last year
5 = Much lower than last year
8 = (Don't know)
9 = (Refused)

Q8.To what extent do you think corruption can be reduced in Armenia?
1 = Corruption cannot be reduced at all
2 = Corruption can be reduced to a certain degree
3 = Corruption can be substantially reduced
4 = Corruption can be completely eradicated
8 = (Don't know)
9 = (Refused)

Q9.a) Please give me your opinion on whether you think The office of the President is involved in corruption?
1 = Corrupt to a great extent
2 = Corrupt to some extent
3 = Corrupt to a very limited extent
4 = Not corrupt at all
8 = (DK)
9 = (Refused)

Q10A.a) How common or rare is corruption in Healthcare (policlinics, hospitals, etc.) ?
1 = Very common
2 = Somewhat common
3 = Somewhat rare
4 = No common or non existent
8 = (DK)
9 = (Refused)

Q11A.1st most corrupt sector/service
a = Healthcare (policlinics, hospitals, etc.)
b = Education (kindergartens, schools, universities, etc.)
c = State Registrar(registration of private companies,NGO)
d = Court Decisions Enforcement Office(officeof the court)
e = Military (army)
f = Electoral system/processes
g = Q10A.g)Customs authorities
h = Tax service
i = Issuing licenses/certificates/permits
j = Traffic police
k = Police (excluding traffic police)
l = Cadastre
m = Notary services
n = Social security (pensions, welfare, etc.)
o = Communication (phone, internet providers, etc.)
p = Utilities (water, gas, electricity, etc.)
q = Municipal services (garbage collection, issuing permits)
r = Urban development (land use permits, construction, etc.)
s = Business sector
t = Mass media (TV companies, newspapers, etc.)
u = Political parties
v = NGOs
w = Church "
98 = (Don't know)
99 = (Refused)

Q12.Still in the context of corruption in the public sector, do you think corruption is most severe among low-ranking public officials, mid-ranking public officials or high-ranking public officials?
1 = Corruption is most severe among high-ranking publ. officials
2 = Corruption is most severe among mid-ranking publ. officials
3 = Corruption is most severe among low-ranking publ. officials
4 = The level of corruption is the same across all ranks
8 = (Don't know)
9 = (Refused)

Q13A.In your opinion, how did the frequency of demanding for bribes by public officials change over the past year?
1 = increased significantly
2 = increased somewhat
3 = stayed the same as last year
4 = decreased somewhat
5 = decreased significantly
8 = Don't know)
9 = Refused)

Q13B. In your opinion, how did the amount of demanded bribes change by public oficials over the past year?
1 = Increased significantly
2 = Increased somewhat
3 = Stayed the same at last year
4 = Decreased somewhat
5 = Decreased signifcantly
8 = DK
9 = Refused

Q14.1.On which 1st most important information sources do you base your assessment of the level of corruption in the country?
1 = Personal experience
2 = Talks with relatives or family
3 = Talk with friends and acquaintances
4 = Information about corruption given by NGOs
5 = Information provided by the media
6 = Other
98 = (Don't know)
99 = (Refused)

Q15A.1.Have you used this media source in past 12 months? -H1 National Television
1 = Yes
2 = No

Q15B.1Apart from today, when was the last time you used H1 National Television to learn about political and economic developments in Armenia? .
0 = NA
1 = Yesterday
2 = Last 7 days
3 = Last 4 weeks
4 = Less frequently

Q15C.Of all media sources you use, which one do you trust the most to provide accurate information?
1 = H1 National Television
2 = Yerkir Media
3 = Shant TV
4 = Armenia TV
5 = H2
6 = ALM TV
7 = Kentron
8 = RTR
9 = ORT
10 = Public Radio of Armenia
11 = Radio Liberty/Azatutiun Radiokayan
12 = Radio Hay FM
13 = Chorord Ishkhanutiun
14 = Aravot
15 = Azg
16 = Hayots Ashkharh
17 = Haykakan Zhamanak
18 = Yerkir
19 = Hayastani Hanrapetutiun
20 = Golos Armenii
21 = Iravunk
22 = www.hetq.am
23 = www.armenianow.com
24 = www.armenialiberty.org
25 = www.a1plus.am
26 = www.groong.com
98 = (Don't know)
99 = (Refused)

Q16.a.Please tell me if you think 'Giving cash to a police officer to avoid revoking your driving license' action represents corruption or if it does not represent corruption according to your understanding
1 = Yes
2 = No
8 = (DK)
9 = (Refused)

Q17.To the best of your knowledge, which of the following is most often the case when someone ends up paying a bribe to a governmental employee?
1 = A government employee indicates or asks for paymen
2 = The household offers a payment of its own accord
3 = It is known beforehand how to pay and how much to pay
4 = Other
98 = (Don't know)
99 = (Refused)

Q18.If someone has paid a bribe to governmental employee in order to obtain a service or to resolve a problem, how certain it is that the service is obtained or the problem resolved?
1 = Very certain
2 = Fairly certain
3 = Somewhat uncertain
4 = Extremely uncertain
98 = (Don't know)
99 = (Refused)

Q19.1.In your opinion, which of the following are the 1st main motives behind corrupt practices?
1 = There is no other way to get things done
2 = To avoid punishment/sanctions
3 = To avoid higher official payments
4 = To speed up the processes/procedures
5 = To be treated (served) appropriately
6 = To get preferential treatment/privileges
7 = To have alternative source of income
8 = The practice of obligatory “payments” to supervisors
9 = Other
98 = (Don't know)
99 = (Refused)

Q20.How would you react if you were offered to take a bribe (money, gift, asked for an exchange of favor, etc.)?
1 = I would take it
2 = I would not take it
3 = Other
98 = (Don't know)
99 = (Refused)

Q21.Why would you take it?
0 = NA
1 = Because everybody takes it
2 = Because I need money
3 = Because I have to “share” it with my supervisor(s)
4 = Other
98 = (Don't know)
99 = (Refused)

Q22.Why would you not take it?
0 = NA
1 = Because there is a high risk to be punished
2 = Because it is unacceptable for me
3 = ...and I will try to resolve the issue through legal means
4 = Other
98 = (Don't know)
99 = (Refused)

Q23.How would you react if you were asked to give a bribe (money, gift, asked for an exchange of favor, etc.)?
1 = I would give it
2 = I would not give it
3 = Other, specify
98 = (Don't know)
99 = (Refused)

Q24.Why would you give it?
0 = NA
1 = Because everyone gives
2 = Because there's no other way I can obtain the service
3 = I will be able to negotiate the price
4 = Other
98 = (Don't know)
99 = (Refused)

Q27.a.If contacted, asked to pay bribe?
0 = NA
1 = Yes
2 = No
8 = (DK)
9 = (Refused)

Q30.You said that you or a member of your household has had to pay a bribe for healthcare services, please, delineate the type of facility where it was made, was it at a …
1 = Primary healthcare facility (policlinic, ambulatory...)
2 = Secondary or tertiary care facilities (clinics, hospitals)
8 = (Don't know)
9 = (Refused)

Q30.You said that you or a member of your household has had to pay a bribe for healthcare services, please, delineate the type of facility where it was made, was it at a …
1 = Primary healthcare facility (policlinic, ambulatory...)
2 = Secondary or tertiary care facilities (clinics, hospitals)
98 = (Don't know)
99 = (Refused)

Q31.1.Please, specify the type of service the payment was made for, was it for…
0 = NA
1 = Medical consultation
2 = Laboratory and diagnostic services
3 = Receipt of free of charge drugs, if recipient is eligible
4 = Treatment
98 = (Don't know)
99 = (Refused)

Q32.During the past 12 months, have you heard of anyone including relatives, friends, acquaintances or neighbors paying bribes to obtain a public service?
1 = Yes
2 = No
98 = (Don't know)
99 = (Refused)

Q33.a.How often did the following happen - The officials directly demand cash gift or favor?
1 = All cases
2 = Most cases
3 = Rare cases
4 = No cases at all
5 = (Has not dealt with public officials)
8 = (DK)
9 = (Refused)

Q34.In your opinion, what can you personally do to reduce corruption in Armenia?
1 = Abstain from paying bribes for public services
2 = Refuse to make favors to officials or to their relatives
3 = Report corrupt behavior of public officials to NGO ACC
4 = Report corrupt officials behavior to competent authorities
5 = File a lawsuit against the corrupt official
6 = Participate in awareness campaigns against corruption
7 = Participate and supporting an AC educational campaign
8 = There is nothing I can do
9 = other
98 = (Don't know)
99 = (Refused)

Q36.1.What institution(s) would you contact to report a corrupt act by an official?
0 = NA
1 = Mayor office
2 = Community authorities
3 = Police
4 = Public Prosecution Office
5 = Special Investigation Bureau
6 = Regional Authorities (marzpetaran)
7 = Courts
8 = Anti-Corruption Strategy Monitoring Commission
9 = Office of the Prime minister
10 = Office of the President of the RA
11 = Chamber of Control
12 = Human Rights Defender
13 = International organizations
14 = Your MP
15 = Local self-governance bodies
16 = Independent NGO anticorruption centers
17 = Other
98 = (Don't know)
99 = (Refused)

Q38.During the past 12 months, have you or anyone in your household reported a corrupt act by a public official?
1 = Yes
2 = No
8 = (Don't know)
9 = (Refused)

Q40.How easy or hard was the process of corruption reporting?
0 = NA
1 = Very easy
2 = Somewhat easy
3 = Somewhat hard
4 = Very hard
98 = (Don't know)
99 = (Refused)

Q41.Do you agree or disagree that as a reporter of corruption, you felt protected from potential harassment?
0 = NA
1 = Strongly agree
2 = Somewhat agree
3 = Somewhat disagree
4 = Strongly disagree
98 = (Don't know)
99 = (Refused)

Q42.How would you rate your level of satisfaction with the feedbak you received as a result of your corruption report?
0 = NA
1 = Very satisfied
2 = Somewhat satisfied
3 = Somewhat dissatisfied
4 = Very dissatisfied
98 = (Don't know)
99 = (Refused)

Q45.Do you know of any Non-Governmental Organizations (NGOs) that are active in the domain of fighting corruption Armenia?
1 = Yes
2 = No
3 = (Don't know what an NGO is)
8 = (Refused)

Q46.1.Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
0 = NA
1 = IFES
2 = TI
3 = FOICA
4 = YEREVAN PRESS CLUB
5 = AYLA
6 = Other
98 = (Don't know)
99 = (Refused)

Q48A.If you were ever victimized by a corruption case, would you approach an NGO-run anticorruption center to get assistance?
0 = NA
1 = Yes
2 = No
8 = (Don't know)
9 = (Refused)

Q48B.Why?
8 = (Don't know)
9 = (Refused)

Q49.1.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
0 = NA
1 = Inform.about citizens' rights in the area of corruption
2 = Inform.about citizens' obligations in the area of corruption
3 = Inform. about anticorruption legislation
4 = Inform.about institutions you may complain about officials'
5 = Free legal advice to formulate your corruption complaint
6 = Free legal support in collecting information and evidence re
7 = Free legal support in development and submission of corrupti
8 = Free representation in court
9 = Anticorruption awareness activities
10 = Anticorruption education activities
11 = Other
98 = (Don't know)
99 = (Refused)

Q50B.a.How effective has this agency been in fighting corruption?-Anti-Corruption Strategy Monitoring Commission
0 = NA
1 = Very effective
2 = S/w effective
3 = S/w ineffective
4 = Completely ineffective
8 = (DK)
9 = (Refused)

Q51B.1.Can you please name these organizations?
0 = NA
1 = OSCE
2 = ABA-ROLI CENTERS
3 = THE MAAC AACS
4 = Other
8 = (Don't know)
9 = (Refused)

Q55.1.Please tell me if you are aware of Government of Armenia anti-corruption measures - Anticorruption Strategy
0 = NA
1 = Yes
2 = No
9 = (Refused)

Q56.How effective or ineffective is the Government's fight against corruption in Armenia?
1 = Very effective
2 = Somewhat effective
3 = Somewhat ineffective
4 = Very ineffective
8 = (Don't know)
9 = (Refused)

Q57.Please tell me if agree or disagree with the following statement: The current government of Armenia has a sincere desire and will to combat corruption.
1 = Strongly agree
2 = Somewhat agree
3 = Somewhat disagree
4 = Strongly disagree
8 = (Don't know)
9 = (Refused)

Q59.In your opinion, how effective or ineffective was the Anti-Corruption Strategy Program implemented by the Government?
0 = NA
1 = Very effective
2 = Somewhat effective
3 = Somewhat ineffective
4 = Very ineffective
8 = (Don't know)
9 = (Refused)

Q62.1.Please tell me if you have taken part in these activities in the last 12 months.-Discussed developments on the national scene with acquaintances
1 = Yes
2 = No
8 = (DK)
9 = Refused)

Q63.How much control you feel you have over your life in general.
1 = No control at all
10 = Complete control
98 = (Don't know)
99 = (Refuse to answer)

D1.Gender
1 = Male
2 = Female

D2.How old were you on your last birthday? Actual Age
99 = Refused

D3.How many years of formal education have you completed
98 = (Refused)
99 = (Don't know)

D4.What is the highest level of education you received?
1 = No primary education /less than 4th grade education/
2 = Primary education /1-4th grades/
3 = Incomplete secondary education /5-9th grades/
4 = Completed secondary education /10/11th grades/
5 = Secondary technical education
6 = Incomplete higher education /1-3th grades/
7 = Completed higher education"
8 = Post-graduate degree
99 = (No Answer-Refused)

D5.What is your current marital status?
1 = Single, never married
2 = Married
3 = Divorced
4 = Widower
5 = Cohabitating
8 = (Don't know)
9 = (No Answer/Refused)

D6. How many children do you have ?
0 = NA

D7.What is your current employment situation?
1 = Employed full time
2 = Employed part-time at one job
3 = Employed part-time at more than one job
4 = Unemployed, looking for work
5 = Unemployed, not looking for work
6 = Retired
7 = Student
8 = Housewife
9 = Other
99 = (No Answer/Refused)

D8.What is your occupation, that is, what work you are doing now, even if that is not what you are professionally qualified for?
0 = NA
1 = I have my own business/Self-employed without employees
2 = I have my own business/ Self-employed with employees
3 = Small family business/ household production
4 = Employed by big or middle private company/organization
5 = Employed by state company/organization
6 = Employed by international/foreign company/organization
7 = Employed by local or foreign non-governmental organization
8 = Other
98 = (Don't know)
99 = (Refused)

D9.How would you describe the financial situation of your household?
1 = Up to 19.000 AMD
2 = 19.001 – 38.000 AMD
3 = 38.001 – 95.000 AMD
4 = 95.001 – 152.000 AMD
5 = 152.001 – 304.000 AMD
6 = 304.001 – 456.000 AMD
7 = 360.001 AMD and more
98 = (Don't know)
99 = (Refuse to answer)

D10.Please tell me the answer which best reflects the current financial situation of your family/household
1 = We do not have enough money even for food
2 = We have enough money for food, but not to buy clothes
3 = We do not have enough money to buy expensive things
4 = We can't afford an apartment or a country house
5 = We can afford anything we want
8 = (Don't know)
9 = (No Answer/Refused)

D11.What is your nationality?
1 = Armenian
2 = Other
98 = (Don't know)
99 = (No Answer/Refused)

D12.1.Please tell me, which of these levels best describes your ability in the following: Russian
1 = No basic knowledge
2 = Beginner
3 = Intermediate
4 = Advanced
98 = (Don't know)
99 = (Refuse to answer)

M12.Length of Interview in Minutes
99 = times greater than 99 minutes

W1.A.Overall, would you say that the respondent's attitude toward the interview was:Interested, involved
0 = No
1 = Yes

W2.How often did the respondent ask for clarification on the questions?
1 = Never
2 = Less than 20% of questions
3 = Less than 40% of questions
4 = Less than half of questions
5 = More than half questions

W3.How often did you feel the respondent was reluctant to answer the questions?
1 = Never
2 = Less than 20% of questions
3 = Less than 40% of questions.
4 = Less than half of questions
5 = More than half questions

W4.Did the respondent appear to you:
1 = Completely honest
2 = Mostly honest
3 = Mostly dishonest
4 = Completely dishonest

W5.How informed was the respondent on the questions asked?
1 = Informed on all questions
2 = Informed on more than 80% of questions
3 = Informed on more than 60% of questions
4 = Informed on more than half of questions
5 = Informed on less than half of questions

D15.Method of back-chek
1 = Direct control duing the interview process
2 = Supervisor visit
3 = Supervisor or CRRC by phone
4 = Is not subject to control

0 = Interview was not conducted
1 = Interview waz conducted