M1.Strata
Cluster
HH ID
Operator ID#
M2.Date of interview
M3.Marz
M4.Code for City/Town/Village of Current Residence in Armenia
M5.Urban/Rural Residence
M6.Interviewer Code
3.1.Birthdate
3.1. Gender
3.2.Birthdate
3.2. Gender
3.3.Birthdate
3.3. Gender
3.4.Birthdate
3.4. Gender
3.5.Birthdate
3.5. Gender
3.6.Birthdate
3.6 Gender
3.7.Birthdate
3.7. Gender
3.8.Birthdate
3. 8.Gender
3.9.Birthdate
3.9.Gender
3.10.Birthdate
3.10. Gender
4. # Resp
M.7.Interview Completed on the…
M.7.1. Date
M8.Time (using 24 hour clock) Interview Began
M9.Language of interview
M10.Interview was not conducted, because of
Q1.How interested you are in matters of politics and government
Q2.In general, how would you describe the current economic situation in Armenia?
Q3.How satisfied or dissatisfied you are with the overall situation in Armenia?
Q4.1.What are in your view the first most serious problems that are facing Armenia as a country today?
Q4.2.What are in your view the second most serious problems that are facing Armenia as a country today?
Q4.3.What are in your view the third most serious problems that are facing Armenia as a country today?
Q5.In your opinion, how serious of a problem is corruption in Armenia?
Q6.Do you agree with the statement that citizens of Armenia consider corruption as a fact of life??
Q7.How would you compare the level of corruption in Armenia today with the level of corruption a year ago?
Q8.To what extent do you think corruption can be reduced in Armenia?
Q9.a) Please give me your opinion on whether you think The office of the President is involved in corruption?
Q9.b) The office of the Prime Minister
Q9.c) The Ministries
Q9.d) Regional Government Bodies (Marzpetarans)
Q9.e) Yerevan City Hall
Q9.f) Local self-government bodies (municipalities, neighboring and village communities)
Q9.g) National Assembly
Q9.h) Civil Service Council
Q9.i) Public Services Regulatory Commission
Q9.j) The Prosecution
Q9.k) Courts
Q9.l) Law enforcement institutions
Q9.m) The Ombudsman (Human Rights Defender)
Q9.n) The Central Election Commission
Q10A.a) How common or rare is corruption in Healthcare (policlinics, hospitals, etc.) ?
Q10A.b) Education (kindergartens, schools, universities, etc.)
Q10A.c) State Registrar (registration of private companies, NGOs, etc.)
Q10A.d)The Prosecution
Q10A.e)Courts
Q10A.f) Court Desisions Enforcement Office(offic of the court)
Q10A.g) Military(army)
Q10A.h)Electoral system/processes (Electoral commissions, voter lists, ballot counting, party and individual candidates, pre-election campaigns, etc...)
Q10A.i)Customs authorities
Q10A.j)Tax service
Q10A.k)Issuing licenses/certificates/permits
Q10A.l)Traffic police
Q10A.m)Police (excluding traffic police)
Q10A.n)Cadastre
Q10A.o)Notary services
Q10A.p)Social security (pensions, welfare, etc.)
Q10A.q)Communication (phone, internet providers, etc.)
Q10A.r)Utilities (water, gas, electricity, etc.)
Q10A.s)Municipal services (garbage collection, issuing permits, etc.)
Q10A.t)Urban development (land use permits, construction, etc.)
Q10A.u)Business sector
Q10A.v)Mass media (TV companies, newspapers, etc.)
Q10A.w)Political parties
Q10A.x)NGOs
Q10A.y)Church
Q11A.1st most corrupt sector/service
Q11B.2nd most corrupt sector/service
Q11C.3rd most corrupt sector/service
Q12.Still in the context of corruption in the public sector, do you think corruption is most severe among low-ranking public officials, mid-ranking public officials or high-ranking public officials?
Q13A.In your opinion, how did the frequency of demanding for bribes by public officials change over the past year?
Q13B. In your opinion, how did the amount of demanded bribes change by public oficials over the past year?
Q14.1.On which 1st most important information sources do you base your assessment of the level of corruption in the country?
Q14.2.On which 2nd most important information sources do you base your assessment of the level of corruption in the country?
Q14.3.On which 3rd most important information sources do you base your assessment of the level of corruption in the country?
Q15A.1.Have you used this media source in past 12 months? -H1 National Television
Q15B.1Apart from today, when was the last time you used H1 National Television to learn about political and economic developments in Armenia? .
Q15A.2.Yerkir Media
Q15B.2.Yerkir Media
Q15A.3.Shant TV
Q15B.3.Shant TV
Q15A.4.Armenia TV
Q15B.4.Armenia TV
Q15A.5.H2
Q15B.5.H2
Q15A.6.ALM TV
Q15B.6.ALM TV
Q15A.7.Kentron
Q15B.7.Kentron
Q15A.8.RTR
Q15B.8.RTR
Q15A.9.ORT
Q15B.9ORT.
Q15A.10.Public Radio of Armenia
Q15B.10.Public Radio of Armenia
Q15A.11.Radio Liberty/Azatutiun Radiokayan
Q15B.11.Radio Liberty/Azatutiun Radiokayan
Q15A.12.Radio Hay FM
Q15B.12.Radio Hay FM
Q15A.13.Chorord Ishkhanutiun
Q15B.13.Chorord Ishkhanutiun
Q15A.14.Aravot
Q15B.14.Aravot
Q15A.15.Azg
Q15B.15.Azg
Q15A.16.Hayots Ashkharh
Q15B.16.Hayots Ashkharh
Q15A.17.Haykakan Zhamanak
Q15B.17.Haykakan Zhamanak
Q15A.18.Yerkir
Q15B.18.Yerkir
Q15A.19.Hayastani Hanrapetutiun
Q15B.19.Hayastani Hanrapetutiun
Q15A.20.Golos Armenii
Q15B.20.Golos Armenii
Q15A.21.Iravunk
Q15B.21.Iravunk
Q15A.22.www.hetq.am
Q15B.22.www.hetq.am
Q15A.23.www.armenianow.com
Q15B.23.www.armenianow.com
Q15A.24.www.armenialiberty.org
Q15B.24.www.armenialiberty.org
Q15A.25.www.a1plus.am
Q15B.25.www.a1plus.am
Q15A.26.www.groong.com
Q15B.26.www.groong.com
Q15A.27.Other
Q15.B.27.Other
Q15.A.27.Other
Q15C.Of all media sources you use, which one do you trust the most to provide accurate information?
Q16.a.Please tell me if you think 'Giving cash to a police officer to avoid revoking your driving license' action represents corruption or if it does not represent corruption according to your understanding
Q16.b.Giving a gift to a doctor to grant you special care of you
Q16.c.A public official helping a relative get accepted into a university
Q16.d.Picking flowers or fruit from a neighbor's garden without permission
Q16.e.Using connections to exempt someone close to you from military service
Q16.f.Paying a judge to achieve favorable treatment
Q16.g.A student or a student's parent giving a professor a gift on the day of exams
Q16.h.Making small unofficial payments for delivery of pensions
Q16.i.A public official recommending a relative for a position in a ministry
Q16.j.Using an office car by a government employee for private purposes
Q16.k.Abuse of official position for private business purposes
Q17.To the best of your knowledge, which of the following is most often the case when someone ends up paying a bribe to a governmental employee?
Q18.If someone has paid a bribe to governmental employee in order to obtain a service or to resolve a problem, how certain it is that the service is obtained or the problem resolved?
Q19.1.In your opinion, which of the following are the 1st main motives behind corrupt practices?
Q19.2.In your opinion, which of the following are the 2ns main motives behind corrupt practices?
Q19.3.In your opinion, which of the following are the 3rd main motives behind corrupt practices?
Q20.How would you react if you were offered to take a bribe (money, gift, asked for an exchange of favor, etc.)?
Q21.Why would you take it?
Q22.Why would you not take it?
Q23.How would you react if you were asked to give a bribe (money, gift, asked for an exchange of favor, etc.)?
Q24.Why would you give it?
Q25.Why would you not give it?
Q26.a.Contacted service in last 12 mths -State-guaranteed free birth assistance
Q27.a.If contacted, asked to pay bribe?
Q28.a.If you don't mind telling us, what was the value of the contribution that you, or your household member had to make (in Thsd. AMD) last time
Q29.a.And what was the total amount of cash/bribe you paid them during the past 12 months[in Thsd. AMD]?
Q26.b.Healthcare, except state guaranteed free birth assistance
Q27.b.Healthcare, except state guaranteed free birth assistance
Q28.b.Healthcare, except state guaranteed free birth assistance
Q29.b.Healthcare, except state guaranteed free birth assistance
Q26.c.Education (kindergartens, schools, universities, etc.)
Q27.c.Education (kindergartens, schools, universities, etc.)
Q28.c.Education (kindergartens, schools, universities, etc.)
Q29.c.Education (kindergartens, schools, universities, etc.)
Q26.d.State Registrar (registration of private companies, NGOs, etc.)
Q27.d.State Registrar (registration of private companies, NGOs, etc.)
Q28.d.State Registrar (registration of private companies, NGOs, etc.)
Q29.d.State Registrar (registration of private companies, NGOs, etc.)
Q26.e.Military(army)
Q27.e.Military(army)
Q28.e.Military(army)
Q29.e.Military(army)
Q26.f.The Prosecution
Q27.f.The Prosecution
Q28.f.The Prosecition
Q29.f.The Prosecution
Q26.g.Courts
Q27.g.Courts
Q28.g.Courts
Q29.g.Courts
Q26.h.Court Decisions Enforcement Office (office of the court)
Q27.h.Court Decisions Enforcement Office (office of the court)
Q28.h.Court Decisions Enforcement Office (office of the court)
Q29.h.Court Decisions Enforcement Office (office of the court)
Q26.i.Customs authorities
Q27.i.Customs authorities
Q28.i.Customs authorities
Q29.i.Customs authorities
Q26.j.Tax service
Q27.j.Tax service
Q28.j.Tax service
Q29.j.Tax service
Q26.k. licenses/certificates/permits issuer
Q27.k. licenses/certificates/permits issuer
Q28.k. licenses/certificates/permits issuer
Q29.k. Iicenses/certificates/permits issuer
Q26.l.Traffic police
Q27.l.Traffic police
Q28.l.Traffic police
Q29.l.Traffic police
Q26.m.Police (excluding traffic police)
Q27.m.Police (excluding traffic police)
Q28.m.Police (excluding traffic police)
Q29.m.Police (excluding traffic police)
Q26.n.Cadastre
Q27.n.Cadastre
Q28.n.Cadastre
Q29.n.Cadastre
Q26.o.Notary services
Q27.o.Notary services
Q28.o.Notary services
Q29.o.Notary services
Q26.p.Social security (pensions, welfare, etc.)
Q27.p.Social security (pensions, welfare, etc.)
Q28.p.Social security (pensions, welfare, etc.)
Q29.p.Social security (pensions, welfare, etc.)
Q26.q.Communication (phone, internet providers, etc.)
Q27.q.Communication (phone, internet providers, etc.)
Q28.q.Communication (phone, internet providers, etc.)
Q29.q.Communication (phone, internet providers, etc.)
Q26.r.Utilities (water, gas, electricity, etc.)
Q27.r.Utilities (water, gas, electricity, etc.)
Q28.r.Utilities (water, gas, electricity, etc.)
Q29.r.Utilities (water, gas, electricity, etc.)
Q30.You said that you or a member of your household has had to pay a bribe for healthcare services, please, delineate the type of facility where it was made, was it at a …
Q31.1.Please, specify the type of service the payment was made for, was it for…
Q31.2.Please, specify the type of service the payment was made for, was it for…
Q31.3.Please, specify the type of service the payment was made for, was it for…
Q31.4.Please, specify the type of service the payment was made for, was it for…
Q32.During the past 12 months, have you heard of anyone including relatives, friends, acquaintances or neighbors paying bribes to obtain a public service?
Q33.a.How often did the following happen - The officials directly demand cash gift or favor?
Q33.b.The officials do not demand directly but show that they expect a cash gift or a favor
Q33.c.You give cash to the official
Q33.d.You give a gift to the official
Q33.e.You do the official a favor
Q33.f.You are asked to do a favor to relatives of the official
Q33.g.You use personal connections to get preferential treatment
Q34.In your opinion, what can you personally do to reduce corruption in Armenia?
Q35.Do you know what institutions to contact in order to report a corrupt act by a public official?
Q36.1.What institution(s) would you contact to report a corrupt act by an official?
Q36.2.What institution(s) would you contact to report a corrupt act by an official?
Q36.3.What institution(s) would you contact to report a corrupt act by an official?
Q36.4.What institution(s) would you contact to report a corrupt act by an official?
Q36.5.What institution(s) would you contact to report a corrupt act by an official?
Q36.6.What institution(s) would you contact to report a corrupt act by an official?
Q36.7.What institution(s) would you contact to report a corrupt act by an official?
Q36.8.What institution(s) would you contact to report a corrupt act by an official?
Q36.9.What institution(s) would you contact to report a corrupt act by an official?
Q37.a.Some people in Armenia are reluctant to report corrupt actions because of various reasons. - Those who report corruption will be subject to retribution/retaliation
Q37.b.No actions will be taken even if corruption is reported.
Q37.c.It is not worth reporting corruption if I am not personally hurt by it.
Q37.d.Most people who commit corruption only do so because of economic hardship.
Q37.e.Our society does not reward those who report corruption.
Q38.During the past 12 months, have you or anyone in your household reported a corrupt act by a public official?
Q39.1.To which organization was the report or complaint forwarded?
Q39.2.To which organization was the report or complaint forwarded?
Q39.3.To which organization was the report or complaint forwarded?
Q39.4.To which organization was the report or complaint forwarded?
Q39.5.To which organization was the report or complaint forwarded?
Q39.6.To which organization was the report or complaint forwarded?
Q39.7.To which organization was the report or complaint forwarded?
Q39.8.To which organization was the report or complaint forwarded?
Q39.9.To which organization was the report or complaint forwarded?
Q40.How easy or hard was the process of corruption reporting?
Q41.Do you agree or disagree that as a reporter of corruption, you felt protected from potential harassment?
Q42.How would you rate your level of satisfaction with the feedbak you received as a result of your corruption report?
Q43.a.Willing to undertake in the future - Abstain from paying bribes for public services
Q44.a.Have taken action in the past - Abstain from paying bribes for public services
Q43.b.Refuse to make favors to officials or to their relatives related with my job
Q44.b.Refuse to make favors to officials or to their relatives related with my job
Q43.c.Report corrupt behavior of public officials to NGO anticorruption center
Q44.c.Report corrupt behavior of public officials to NGO anticorruption center
Q43.d.Report corrupt officials behavior to competent authorities
Q44.d.Report corrupt officials behavior to competent authorities
Q43.e.File a lawsuit against the corrupt official
Q44.e.File a lawsuit against the corrupt official
Q43.f.Participate in awareness campaigns against corruption
Q44.f.Participate in awareness campaigns against corruption
Q43.g.Participate and supporting an anticorruption educational campaign
Q44.g.Participate and supporting an anticorruption educational campaign
Q45.Do you know of any Non-Governmental Organizations (NGOs) that are active in the domain of fighting corruption Armenia?
Q46.1.Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
Q46.2.Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
Q46.3.Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
Q46.4.Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
Q46.5.Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
Q46.6.Please name any NGOs that you are familiar with that are active in anti-corruption activities in Armenia
Q47.Do you agree or disagree that NGOs are capable of combating corruption in Armenia?
Q48A.If you were ever victimized by a corruption case, would you approach an NGO-run anticorruption center to get assistance?
Q48B.Why?
Q48C.Why?
Q49.1.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.2.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.3.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.4.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.5.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.6.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.7.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.8.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.9.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.10.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q49.11.Which of the following types of anti-corruption assistance would you want NGOs to provide to you?
Q50A.a.Are you aware of the following public agencies? - Anti-Corruption Strategy Monitoring Commission
Q50B.a.How effective has this agency been in fighting corruption?-Anti-Corruption Strategy Monitoring Commission
Q50A.b.Human Rights Defender
Q50B.b.Human Rights Defender
Q50A.c.Chamber of Control
Q50B.c.Chamber of Control
Q51A.Are you aware of any organizations providing free legal advice on corruption cases in your Marz?
Q51B.1.Can you please name these organizations?
Q51B.2.Can you please name these organizations?
Q51B.3.Can you please name these organizations?
Q51B.4.Can you please name these organizations?
Q52.Have you ever heard of Advocacy and Assistance Centers (AAC) that provide free legal advice for corruption-related complaints in you region?
Q53.a.Which of the following, if any, do you know about Advocacy and Assistance Centers (AAC)? -AAC's role
Q53.b.How to utilize AAC
Q53.c.Services that AAC provides
Q54.Are you aware of any anti-corruption measures being taken by the Government of Armenia?
Q55.1.Please tell me if you are aware of Government of Armenia anti-corruption measures - Anticorruption Strategy
Q55.2.Ministry of Health Hotline
Q55.3.Signing of international conventions
Q55.4.Traffic police reforms
Q55.5.Customs Transparency of Calculations
Q55.6.Other
Q56.How effective or ineffective is the Government's fight against corruption in Armenia?
Q57.Please tell me if agree or disagree with the following statement: The current government of Armenia has a sincere desire and will to combat corruption.
Q58.Are you aware of the Anti-Corruption Strategy and Action Plan implemented by the Government of Armenia?
Q59.In your opinion, how effective or ineffective was the Anti-Corruption Strategy Program implemented by the Government?
Q60.Are you aware about the Anti-Corruption Strategy Monitoring Commission?
Q61.Can you please specify what you know about this commission?
Q62.1.Please tell me if you have taken part in these activities in the last 12 months.-Discussed developments on the national scene with acquaintances
Q62.2.Discussed developments in your community with acquaintances
Q62.3.Took part in public demonstrations
Q62.4.Signed a petition
Q62.5.Attended condominium association meeting
Q62.6.Attended community council meeting
Q62.7.Took part in an initiative to address a community concern or problem
Q62.8.Participated in an organized group to discuss issues of importance for your community or the nation
Q62.9.Attended a neighborhood meeting, a town council meeting or other meeting convened by the municipality/mayor
Q63.How much control you feel you have over your life in general.
Q64.1.Do you have a family member or close relative who works for - Local or national government?
Q64.2.A local police force?
Q64.3.A big international organization or company?
D1.Gender
D2.How old were you on your last birthday? Actual Age
D3.How many years of formal education have you completed
D4.What is the highest level of education you received?
D5.What is your current marital status?
D6.Do you have any children?
D6. How many children do you have ?
D7.What is your current employment situation?
D8.What is your occupation, that is, what work you are doing now, even if that is not what you are professionally qualified for?
D9.How would you describe the financial situation of your household?
D10.Please tell me the answer which best reflects the current financial situation of your family/household
D11.What is your nationality?
D12.1.Please tell me, which of these levels best describes your ability in the following: Russian
D12.2.English
D12.3.Other foreign language ability
D12.4.Internet / E-mail
D13.Number of people present at the interview including Interviewer and the respondent
M11.Time (using 24 hour clock) Interview Ended
M12.Length of Interview in Minutes
W1.A.Overall, would you say that the respondent's attitude toward the interview was:Interested, involved
W1.B.Friendly
W1.C.Impatient
W1.D.Worried, nervous
W1.E.Hostile
W2.How often did the respondent ask for clarification on the questions?
W3.How often did you feel the respondent was reluctant to answer the questions?
W4.Did the respondent appear to you:
W5.How informed was the respondent on the questions asked?
D14.Interview Subject to Back-check/Control
D15.Method of back-chek